About Us
Welcome to Alterna Bank. A vibrant, innovative Canadian bank with a difference. Our goal is to help you get to where you want to go. We offer a full range of financial products and services - all with a commitment to support the well-being of our clients, employees and communities.
At Alterna, you really do come first. You’ll find that we do all the usual things you’d expect from your financial services provider and then we surprise you by doing more. Discover how deep the Alterna Bank network is, how competitive our rates are and how refreshingly objective our advice is.
Everything you need for your financial well-being is at Alterna. Chequing and savings accounts that favour you. Personal loans, mortgages, RRSPs and investment options that deliver impressive returns. As an Alterna client, you’ll have access to banking at home whenever you need it, and ABM banking around the world.
Who We Are and Where We Came From
Alterna Bank is a wholly-owned subsidiary of Alterna Savings, a credit union that first opened its doors in 1908. Together, Alterna Savings and Alterna Bank form the Alterna Financial Group.
For over 90 years, Alterna Savings has been conducting business based on cooperative principles, where decisions are made based less on corporate profits and more on the needs of its members. The organization's goal was to be able to provide those services to all Canadians but, as a provincially chartered credit union, was unable to do that.
To remedy this, in October 2000, Alterna Savings opened Alterna Bank, a federally licensed bank that can operate anywhere in Canada. Alterna Bank is operated with cooperative principles in mind.
Now, all Canadians can now enjoy the deep commitment to personal service that Ontarians have been enjoying since 1908.
Number or Client?
Like the sound of banking at a place where you can talk to the CEO if you feel the need? Welcome to Alterna Bank…where you aren’t just a number, you're a valued client who we work hard for every day.
If you really do need to talk to our CEO, feel free to contact him: ceo_president@alterna.ca
He’s always interested in hearing from a client like you.
Mutual funds and other securities are offered through Qtrade Advisor. Online brokerage services are offered through Qtrade Investor. Qtrade Advisor and Qtrade Investor are divisions of Qtrade Securities Inc., member IIROC & CIFP. Mutual funds are also offered through Qtrade Asset Management Inc., member MFDA.