Welcome

Alterna’s pleased to offer Interac® e-Transfer, the electronic funds transfer service that allows you to send and receive money quickly and securely. The following demo provides a step-by-step overview of the process. To begin, select either "send" or "receive" on the right-hand side of this screen.

Interac® e-Transfer is the secure, convenient way to send money – fast! Simply sign into your Alterna online banking, select Transfers from the menu, then choose Send Interac® e-Transfer....

If you’ve never used this service with Alterna, you’ll need to set up your sender profile by clicking Edit Sender Profile. Simply fill out the information and click Continue.

To send money to a new recipient, select Add/Edit Recipients, complete the information, then click the Add Recipient button. If the information you’ve entered is correct, click Confirm to complete your request. Or, select Edit if you need to change anything....

Once you’ve added your recipient, select the Send Interac® e-Transfer option, then follow the prompts. If you want to send funds to someone that you’ve already set up, simply select their name from the drop-down list. Click Send Transfer when you’ve filled in the information.

When the Confirmation screen appears, check over the details of your transaction, and if correct, click Confirm. Select Edit if you need to change anything, or Cancel if you’d rather not complete the transfer right now. It’s important to note that all Interac® e-Transfers have a limit of $3,000, and can only be sent to people with an email address and a bank account at a Canadian financial institution. A $1.25 service fee will be withdrawn from your account at the end of the day you made the transfer....

You can see the pending Interac® e-Transfers you have by selecting View: Pending, or see your past transactions by selecting History....

To receive money sent to you by Interac® e-Transfer, simply click on the link included in the email, and follow the prompts....

For Alterna Savings members, be sure to select that you want to deposit to an Ontario Credit Union, click the drop-down to choose Alterna Savings. Alterna Bank Clients will find Alterna Bank listed in the selections within the top drop-down box. Once you’ve selected your financial institution, click the Deposit button....

You’ll then be prompted to sign into online banking to complete the transaction.

  • You've just seen how easy it is to send an Interac® e-Transfer. Now, click "Receive" to see how simple it is to receive one.

  • Questions about Interac e-Transfer? Read our FAQs, or visit interac.ca for more information.

    You've reached the end of our demo on how easy and convenient it is to receive money with Interac® e-Transfer. If you’d like to see how simple sending money is, click “Send” to watch our step-by-step tutorial.

    If you’re finished with our online demo, please close this window. Thanks for watching.