Foreign Currency Services

Our Foreign Currency Services are just another way we help take the stress out of travelling so you can focus on what’s important: your trip!

Foreign currency services are available at all Alterna branches. You can order from a selection of over 25 currencies at competitive exchange rates, and your order will be ready for pick up usually the next business day.

Need foreign cash the same day?

For your convenience*, in addition to US dollars, you can now also pick up Euros, Mexican Pesos and British Pounds at the following branches:

*Please call the branch to confirm availability
 

Ordering Foreign Currency

No matter the amount, Alterna makes it easy for you to order the foreign currency that you’ll need for your travels. Foreign currency can be ordered through our contact centre by calling 1.877.560.0100, or in person at one of our branches. However you decide to order the currency you need, we’ll make it as easy as possible for you to pick it up at the branch of your choice. And, you can pay directly from any of your Canadian dollar accounts.

Didn’t spend all your money while you were away? Not to worry, we’ll buy back any unspent foreign currency when you return from your trip at the daily current exchange rate.

Please note that foreign exchange rates vary throughout the day, depending on market conditions.

American Express® Travellers Cheques

American Express® Travellers Cheques are accepted around the world as an easy and secure way to carry money with you while traveling. Unlike cash, American Express® Travellers Cheques can be replaced or refunded in the event of theft or loss, usually within 24 hours to almost anywhere in the world (1).

American Express® Travellers Cheques can be used by exchanging them for the currency in the country that you’re visiting, or by paying directly for goods and services at accepting retailers, restaurants and hotels.

Currencies available include Canadian, American and Euros.

Three Easy Steps to Using Your American Express® Travellers Cheques

  1. Sign each cheque as soon as you purchase them to help protect yourself in case of loss or theft. 
  2. Keep your American Express® Travellers Cheques serial numbers with you when you travel separate from your cheques, in the event your cheques are lost or stolen. 
  3. When you are ready to use your cheques, countersign each cheque in front of the teller or cashier.
1) Terms, conditions and restrictions apply. Identification and proof of purchase required.
2) American Express Travellers Cheques are offered commission-free to Alterna members in the following banking packages: Value, Unlimited and Good Life.
3) Commission charges may apply and can vary by country and/or exchange partner. Visit www.americanexpress.com/useTC to find the most convenient exchange location.