Holiday Hours
Please note our branches will be closed on Saturday, September 30 and Monday, October 2, in observance of National Truth & Reconciliation Day.
Our Contact Centre will be open to serve our members on Saturday September 30 and on Monday, October 2, from 9:30am to 4:00pm ET. Online banking and ATMs are available for your convenience.
Community
Associations & Unions
We understand the important role that unincorporated associations play in our community. We also know how challenging it can be for them to access banking services. It’s why we have designed a variety of banking packages specifically tailored to the needs of unincorporated community-based associations.
Custom Banking Package Options
Basic
Perfect for a low volume, consistent user.
Features:
✓ Monthly day-to-day
transactions: 20
✓ Monthly fee: $4
✓ Monthly fee waived with
$1,000 minimum balance:
Yes
Value
Ideal for a moderate number of monthly transactions.
Features:
✓ Monthly day-to-day
transactions: 35
✓ Monthly fee: $10
Unlimited
Great for active account users.
Features:
✓ Monthly day-to-day
transactions: Unlimited
✓ Monthly fee: $14
Pay as you go
Ideal for low or occasional users.
Features:
✓ Monthly day-to-day
transactions: Pay per use
✓ Monthly fee: $0
Contact us today and we can help you pick the right option for your needs.
or call us at 1.877.560.0100
Easy Access
- Cheques
- Bill payments (in-branch, online, mobile and telephone)
- Debit card payments (point of sale)
- Alterna, ACCULINK® and THE EXCHANGE® Network ATM withdrawals and transfers
- In-branch withdrawals
Safe & Secure
- Pre-authorized payments
- Interac e-Transfer® (send and receive payments)
- Transfers (in-branch, online, mobile and telephone)
Service Fees
At Alterna, our members always come first. We’ve always believed that being upfront and honest is the most respectful way to provide important information. That’s why everything you need to know about our current service fees and account features can be found here:
Ways to Bank
Get in Touch
Our community banking specialists can provide you with the specific advice you need.
You may also need...
Term Deposits
No matter what your investment plans, Alterna has a term deposit that’s right for you. With great rates and flexible terms from 60 days to 5 years, you can select the product that will work best for your needs.
Commercial
We can offer more than personalized financing solutions and support; we’ll also be a true partner to your business and help you grow.
Borrowing
If you’re an association or union looking for the right financial products and services to help you grow and manage your business, we’ve got what you’re looking for.
Wealth Solutions
Alterna Wealth can help manage your investments so you can build, strengthen and preserve your wealth.
Community Grants
The program provides grants of up to $1,000 to initiatives where a small amount of money can have a significant impact in the communities we serve.
Your financial well-being comes first
Welcome to a better way to bank. Our knowledgeable team puts your financial well-being first with good, caring and transparent advice while offering all the products and services you need.
Stay in touch. Be the first to know about news, promotions and announcements. Signup Now!
1.877.560.0100
Find a Branch/ATM
getintouch@alterna.ca