Holiday Hours
Please note that our branches will be closed December 25, 26 and January 1.
Our contact centre will be closed December 25, 26 and January 1. Online banking and ATMs are available for your convenience.
Ways to Bank
Everyday Banking 24/7 anywhere, anytime.
There are a number of ways to bank without visiting a branch. You can conveniently and securely use online, mobile or telephone banking for all your everyday banking needs.
Do more with Mobile and Online Banking
Log in with Face ID, set-up custom alerts, add products and so much more. Take a quick tour of our new digital banking platform.
Online Banking
It’s easy to pay bills and transfer funds online.
Simply visit our login page and enter your ID and password.
Mobile Banking
Access your accounts anytime, anywhere from your smartphone with the Alterna mobile banking app. Available for Apple and Android phones and tablets.
More ways to manage your money

Interac e-Transfer®
Send and request money in Canada or set up auto-deposit.

External Account Transfers
Link accounts from different
financial institutions via online banking.
Open an account in minutes
Open an Alterna Savings bank account today and get free access to all these great digital banking features.
Contactless Payments

Debit cards
Pay for purchases with your Alterna Interac® Debit card instead of using cash. Just tap your card. Secure, fast and easy.

Access cash & more
Instantly withdraw cash, make deposits or obtain balance information from surcharge-free Alterna, ACCULINK® or THE EXCHANGE® Network ATMs. Find one closest to you.

Credit Cards
Make purchases with your Alterna Savings Collabria Visa credit card. Also accessible via Apple Pay, Google Pay and Samsung Pay.
ATM Removal
These will no longer be Alterna Savings ATMs. We apologize for the inconvenience.
ATM Removal
ATM address | Removal Date | Next closest surcharge-free ATM |
---|---|---|
Metro Hall | October 27, 2023 | DUCA Credit Union |
City Hall | October 6, 2023 | Alterna Savings |
240 Sparks CD Howel | October 18, 2023 | Alterna Savings |
Natural Resources Canada | October 19, 2023 | Alterna Savings |
Jean Talon Building | October 19, 2023 | Alterna Savings |
Place Vanier, Tower B | October 23, 2023 | National Bank of Canada |
Place du Portage Phase II | October 23, 2023 | Alterna Savings |
Quickie Convenience Store | September 28, 2023 | Alterna Savings |
Quickie Convenience Store | September 28, 2023 | HSBC Bank Canada |
Quickie Convenience Store | September 28, 2023 | Alterna Savings |
Quickie Convenience Store | September 28, 2023 | HSBC Bank Canada |
C.S.I.S. | October 20, 2023 | Alterna Savings |
Ryerson University | December 4, 2023 | Alterna Savings |
How can we help?
Your financial well-being comes first
Welcome to a better way to bank. Our knowledgeable team puts your financial well-being first with good, caring and transparent advice while offering all the products and services you need.
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