Make a bill payment by choosing Pay & Transfer > Pay Bills in the top navigation bar of online banking.
- Start by logging in to online banking.
- Under Pay & Transfer, select Pay Bills to be redirected to the Pay bills online banking page.
a. Note:You can also choose one of your favorite bill payments under Use a favourite bill payment? (learn how to set up favourites).
- Enter and verify the Pay to and Amount1 information. (Discover how to set-up a payee)
- Note: If you need to add a payee you can click on the Add payee button on the right, below your account list, which will bring you to the Search by payee section so you can add the payee.
- To make multiple payments from the same account, before selecting Continue, click on the Add additional payment button and a new row will be added for you to select the next bill you want to pay from this account.
- Choose a Bill payment type (Immediate, Future-dated, or Recurring) and enter a Memo (Optional).
- For a Future-dated bill payment, you will be prompted to enter a payment date.
- For Recurring bill payments, you will be prompted to enter a number in the Once every box, followed by a frequency from the drop-down menu. You then will need to edit the start and end dates.
- Select Continue to begin the bill payment confirmation process.
- Confirm bill payment details by reviewing the information under the following headings:
- Payment Details
- Source account
- Payments
- Payee name
- Payee number
- Amount
- Memo (visible only if memo entered)
- Bill payment type
- Scheduling details (if future-dated or recurring)
- Once reviewed you can choose to Cancel, go Back a page to adjust payment, or select Continue to complete your bill payment.
- From the Your bill payment has been successfully completed page, you can now
- Print, Email, Export PDF, or add the payment to your Favourites. You may also Navigate to other banking activities like:
- Pay bills
- View scheduled payments
- Manage Payees
- Pay business taxes
- Return to online banking homepage.
- View the Payment details, Source account, and Payments.
- Return to the Online Banking Homepage by clicking the Alterna Savings Logo in the top left-hand corner.
1You can hide the memo and Bill payment type information by selecting the arrow icon next to the Pay to and Amount information.
You can delete the payment by clicking on the garbage can icon and the delete button in the Remove Bill Payment pop-up.
Note: By clicking on the Cancel button or top right X button you will close the window and no change will have been made to your payment selection.