Holiday Hours
Please note that our branches will be closed on May 20 for Victoria Day.
Our contact centre will be open 9:30 am to 4:00 pm ET on May 20. Online banking and ATMs are available for your convenience.
Borrowing
Digital Loans
Personal loans with Fig
Alterna is proud to partner with Fig to offer personal installment loans* with a completely digital experience.
As a subsidiary of Fairstone Bank, they have over 100 years of lending experience.
Benefits of a Fig personal loan
Instant pre-qualified loan offer
Quick and seamless experience
Flexibility
Consolidation loans
Convenience
Is a Fig loan right for you?
- Loans range from $2,000- $30,000
- Term from 24-60 months
- APRs range from 12.99% to 20%
Fig personal loans are funded by Fig exclusively and not issued by Alterna Savings. You can easily access in online banking under Products & Services.
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Frequently Asked Questions
You've got questions.
We've got answers.
Frequently Asked Questions
Fig is a Canadian FinTech that offers borrowers access to credit by partnering with existing lenders. Fig loans range from $2,000 to $30,000 with 24 - 60-month terms. APRs range from 12.99% to 20% and will depend on Fig's assessment of the borrower's credit profile.
Members with personal accounts with Alterna can apply for a Fig loan. Business and commercial loans are not available through Fig. Please note that these loans are unavailable for Alterna Bank customers or Alterna Savings members who live in Yukon, the Northwest Territories or Nunavut.
Members can apply for a Fig loan directly through Alterna's online banking platform. Log in and navigate to Products & Services > Apply for a loan.
Please note the loan application is not available through the Alterna mobile app.
No. Fig is a referral partner of Alterna. If a member enters a loan agreement with Fig, that loan will be held by Fig, not by Alterna.
Alterna loans and Lines of Credit may have lower rates than Fig loans. Additionally, Alterna offers a wider range of loan products, such as small business and commercial loans.
Fig is a separate organization from Alterna and offers personal loans. Their fully digital lending platform makes it easy for Alterna members to see the loan rate, amount, and term they are eligible for right in Alterna's online banking platform on their personal devices.
Questions about Fig lending rates should be directed to the Fig Help Centre.
No. You can access your Fig loan information on Fig's digital platform. The loan will not appear in your Alterna banking statement or Alterna's online or mobile banking.
Fig does not share its lending criteria with partners. Members who have questions about Fig's lending criteria should contact the Fig Help Centre.
Any questions about the Fig loan application process should be directed to the Fig Help Centre https://Fig-support.freshdesk.com/support/tickets/newt
Any questions about the Fig loan application process should be directed to the Fig Help Centre.
Yes. These payments would be set up like any external account transfer or bill payment. If you need help setting up a payment, our Contact Centre or Branch Teams can help.
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Credit Cards
We have a credit card to fit your lifestyle. Whether you’re looking for valuable reward points, unique partner benefits or simply lower fees, you can choose the card that's right for you.
Mortgage
Whether you’re looking to buy a home, searching for a better mortgage rate or renew an existing mortgage, we have the right solution for your particular needs.
Chequing Account
Find a smarter way to make your money work for you. Alterna has a banking package to suit your every need.
Creditor Insurance
Protect your loved ones and gain peace of mind. Our payment protection† benefit ensures your financial obligations will be met if you experience disability, critical illness or job loss, or in the event of your death.
Creditor insurance is available for the following products in the event of death, disability, and critical illness:
- Mortgages
- Personal loans
- Lines of Credit
Furthermore, creditor insurance is also available for the following products in the event of job loss:
- Mortgages
How can we help?
*You will only receive an offer if you meet Fig’s current credit standards. Any offer received is conditional to Fig’s standard review which may include, amongst others, the verification of your identity, of information that you’ve provided or which appears on your credit report and of your ability to pay. Fig loans range from $2,000 to $30,000 with terms from 24 to 60 months. APRs range from 12.99% to 20.00% and will depend on assessment of your credit profile. Offer excludes residents of Northwest Territories, Nunavut and Yukon.
Your financial well-being comes first
Welcome to a better way to bank. Our knowledgeable team puts your financial well-being first with good, caring and transparent advice while offering all the products and services you need.
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