Cyber Security – Video Transcripts

Fishing and Smishing, shady? Fishing is when a fraudster tries to steal personal information, often through email. To keep safe from fishers. Make sure you remember the "shady" approach to email security.

S-Secret. Always keep personal information secret, especially over email. This applies to your clients info as well. If you need to exchange personal or financial information, do so verbally over a secured email or through a secured form.

H- Hover over a link before clicking it. When you Hover, your email client will show you what the link points to. Also, never click a link to any financial website, type the address in manually or use a saved bookmark.

A-Attachments should not be clicked. Never click an attachment you weren't expecting. Even documents can have viruses embedded that can steal your info, damage your files or spy on you.

D-Difficult passwords help prevent people from hacking your accounts. Make sure that your password is strong and that you use a different password for each application. Acronyms can be a good way to generate and remember unique and secure email passwords like this. "I can't go five minutes without getting an email!" Turn into the password I-C-G-5-M-W-O-G-A-E-M-!

Y-You should ask yourself whenever you get an email, was I expecting this? You should be careful with every email you get, but make sure that you're extra careful about emails that you weren't expecting. Question. Always question electronic messages, especially if it's either making promises or threatening actions. Phishers often pose as your financial institution or the CRA to make you panic, or they will send emails from hacked accounts of friends or clients to lower your guard. Question and be skeptical until you are sure.

Conclusion, your credit union cares about your online safety and should be contacted if you have any concerns about cyber security and your account.

PC Hygiene is how we keep our computers clean of malware that can damage our files or compromise our systems. Good software helps stop bad guys. Always allow updates for all your programs and run regular scans with the full antivirus suite.

These are good investments. Stay protected Remember, patches are important too. Always back up important files every day to an offsite storage device. Backups can help save you from both hacker attack and hardware failure. Don't forget to test your backup. Only trust your PC help to reputable professionals. Never let a stranger remotely access your system. Never pay out to ransomware they might just take your money or install another ransomware virus to hit you for another payout.


P-Patch to stay up to date.

R-Run regular scams.

O-Only trust professionals.

T-Turn down a stranger's request to remote access your system.

E-Ensure your files are backed up.

C-Check your backup.

T-Threats happen. Be prepared.

Your credit Union cares about your online safety and should be contacted if you have any concerns about cyber security and your account.

The four cornerstones of Internet Security - Safe. The Internet is fraught with dangers. These four Internet safety cornerstones can help to keep your information secure.


S-Secure Passwords. Always use secure password. Never reuse passwords. If criminals obtain your username and password from one site, they will try other popular sites with the same credentials. Never share your Pin and never share your online banking login details.

A-Always type login addresses manually or use a saved bookmark. Never follow an email link to a login page. It may be a phishing email trying to trick you to go to a spoofed login page. It may look real, but it's not.

F-Financial Information shared on secure home Wi-Fi only. Assume that everything you do over public Wi-Fi is being launched, especially on mobile devices. Never do any financial site logins or transactions on a public wireless internet connection. If you need to conduct financial business in a coffee shop, turn off Wi-Fi and use your cellular data instead. Always assume that public Wi-Fi networks could be recording your actions.

E-Enable and install all updates and patches updates, remove vulnerabilities and keep your information and identity safe.

Your credit Union cares about your online safety and should be contacted if you have any concerns about cyber security and your account.

Are you under attack? Social engineering is the art of manipulating end users into providing personal or confidential information. Attacks come in many forms. Learn to spot them.


A-An email. Phishing emails may look legit. Always question links, attachments, threads or emails from someone unexpected.

T-Trick Websites. They are made to look like trusted websites, but often have spelling or grammar errors or a slightly different URL. Farming the data from these trick websites allows criminals to gather personal details and record your keystrokes.

T-Text Messages. Social engineers will send you a text and award a prize or make another very attractive offer. If you click on an unknown SMS message, it could put your mobile device at risk.

A-A telephone call. Oh sure, they say they're from Canada Revenue Agency or Microsoft, maybe even your financial institution. They want you to disclose personal information. Ask yourself, why would I provide those details if I didn't initiate the call?

C-Contest winner. Congratulations, you've won a big contest. Do you remember entering? If not, it may be an attempt to gather personal information. Don't fall for it.

K-Keyloggers. You're browsing a familiar um site and receive a pop up. That offer looks too good to be true. If you click. A social engineer may be trying to capture sensitive information. Social engineering is on the rise.

Watch for these signs of an attack and take these additional precautions. Ask Questions Don't feel pressured into providing any information you may not feel comfortable providing. Never share your ID, passwords or any answers to your security questions. Use caution when entering sensitive information with websites that don't begin with Https or when something arrives that you are not expecting. Then hang up, delete or exit and remember to report anything suspicious.

Your credit union cares about your online safety and should be contacted if you have any concerns about cyber security and your account.

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