Ottawa Area Service Interruption Due to Power Outage

Alterna Savings branches and ATMs in the Ottawa area have been affected by the power outage.

Only the Orleans and St. Laurent branches will be open Saturday September 22, 2018.
All other branches in the Ottawa area along with the Alterna Bank Gatineau branch are closed today due to the power outage.

ATMs are available in areas that have power. Please note that you have access to THE EXCHANGE® Network, the largest surcharge –free ATM network in Canada with over 3,700+ ATMs. Find an ATM near you here: https://www.alterna.ca/ToolsAndCalculators/FindBranchATM/

For any other inquiries, reach out to our Contact Centre at 1-877-560-0100, hours of operation are 9:30-4:00pm EST on Saturday, September 22, 2018.

We apologize for this inconvenience.