Holiday Hours
Please note that our branches will be closed December 25, 26 and January 1.
Our contact centre will be closed December 25, 26 and January 1. Online banking and ATMs are available for your convenience.
About Us
Careers
We are The Good in Banking®
Work at Alterna
Being the good in banking means we are committed to providing transparent advice, exceptional products, caring service and award-winning wealth management to help our members and customers reach their financial goals sooner.
Join a team supporting Alterna Savings, the third largest credit union in Ontario and Alterna Bank, a national digital bank. We foster an employee culture of people-first, excellence and integrity and put innovation at the centre of everything we do. We pair that with a deep commitment to go above and beyond in our communities.

Retail Roles

Corporate Roles
About Alterna

186,000
Members

9th Largest
Credit Union
Nationwide

10 B
Assets Under
Management

650
Employees
Life at Alterna
For over 100 years we've been creating financial products and services that transform lives for the better – and put people above profits. That’s how we put the good in banking, by caring for our members/customers, employees and communities in all we do.

Put People First
- Tailored to member/customer needs
- Accessible to all
- Supportive of local communities and employee volunteering
Integrity and Innovation
- Caring and professional employees committed to making a difference
- Product and service innovations that transform lives for the better


Top Employer
The National Capital Region's Top Employers is an annual competition organized by the editors of Canada's Top 100 Employers.
This special designation recognizes the employers in the Ottawa-Gatineau metropolitan area that lead their industries in offering exceptional places to work.
Total Rewards
Learn about the many ways we take care of our committed and passionate employees.

Compensation
- Competitive Base Salary
- Bonus Plan

Development
- Career Opportunities
- Professional Development
- Paid Tuition

Benefits
- Group Insurance Benefits
- Retirement Plan
- Disability & Other Leave of Absence Programs
- Paid Time Off

Other
- Wellness Program
- Preferred Rates on Alterna Products
- Employee Discount program
- Community Involvement
How to Apply
Our goal is to make the application process as easy as possible, while also enabling both you and Alterna to learn more about one another.
1) Create a new profile Search and apply for a position. Update your resume and cover letter and tell us a little bit about yourself. If your application satisfies the job posting requirements, our team will contact you. | |
2) Prescreen Phone Conversation Prepare for a phone conversation. A chat to discuss about your career aspirations, work and school experiences; and an opportunity to answer any questions you may have. | |
![]() | 3) Assessments Prepare for assessments. If required for the role, we will book behavioral or technical assessments. |
![]() | 4) Formal Interview Prepare for interview with the hiring manager and/or the team. |
![]() | 5) Background Verifications We'll conduct background checks to verify employment history, education, identity, criminal and credit checks. |
![]() | 6) Feedback and Offer The hiring team will take time to meet and come back to you with a decision. If successful, an offer will be presented, conditional to background checks and Bonding! |
At Alterna, we are an equal opportunity employer. We are passionate about creating an environment
dedicated to being inclusive and accessible to all employees and members/customers. Alterna Savings is committed to fair and accessible employment practices and to fostering an inclusive culture includes people with disabilities, LGBTQIA+, women, aboriginal and visible minorities.
Alterna Savings welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact Alterna Savings Human Resources at careers@alterna.ca with your full name, best way to reach you, and the accommodation needed to best assist you.
If you are already an Alterna employee, please access the Career listings through MyHR.
Your financial well-being comes first
Welcome to a better way to bank. Our knowledgeable team puts your financial well-being first with good, caring and transparent advice while offering all the products and services you need.
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