Holiday Hours
Please note our branches will be closed on Saturday, September 30 and Monday, October 2, in observance of National Truth & Reconciliation Day.
Our Contact Centre will be open to serve our members on Saturday September 30 and on Monday, October 2, from 9:30am to 4:00pm ET. Online banking and ATMs are available for your convenience.
About Us
The Good in Banking®
Alterna Savings and Credit Union Limited
We’re a credit union committed to our members and local communities
Alterna is committed to delivering good, caring and transparent financial services as a supportive partner and advisor. Together, we help our members set and reach their goals, while putting our profits towards member services and helping our local communities. You can feel good about banking with Alterna.
Alterna Savings Firsts
- Alterna Savings was the first full-service, member-owned financial co-operative outside Quebec.
- Alterna was the first credit union to offer micro-loans through our Community Microfinance Program. The program also offers wrap-around support for underserved entrepreneurs with one-on-one consultations, financial education, tools, and workshops. Since its inception, the program has disbursed millions in loans and helped change the lives of thousands of underrepresented people and their families.
- Alterna is a leader in the cannabis industry and was the first financial institution to provide services to marijuana-related businesses in Canada.
- Alterna was the first credit union to introduce a national digital bank and the first to offer a fully digital end-to-end mortgage through our wholly-owned subsidiary, Alterna Bank.
Read our Annual Reports
Working at Alterna
Every day, our employees take pride in putting our members first. Our caring culture has been repeatedly recognized by the National Capital Region’s Top Employers’ award.
Your financial well-being comes first
Welcome to a better way to bank. Our knowledgeable team puts your financial well-being first with good, caring and transparent advice while offering all the products and services you need.
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