Contact Us

At Alterna Savings, we want to hear what you have to say.

Email Us

If you have any questions regarding the site, our products and services, or any comments or concerns regarding Alterna Savings in general, please feel free to fill out the General Feedback form and let us know.

Reminder: If your request requires the disclosure of confidential, account or personal information, please call us or use our secure feedback form (please remember to log into your Online Banking account first to secure authenticity). Do not send personal or account information by email.

If you'd like to get in touch with an Alterna Investment Specialist, fill out the Meet an Investment Specialist form.

Phone Us

Have a question, a need for personal assistance or a comment? The Contact Centre is there for you. Our representatives are a great source of knowledge and can assist with many of your account management needs. Give us a call!

Mail Us

If you would like to send us physical mail, you can use the mailing addresses below.

Alterna Savings (Head Office)
319 McRae Avenue, 1st Floor
Ottawa, ON K1Z 0B9


Alterna Savings (Corporate Office)
165 Attwell Drive
Toronto, ON M9W 5Y5

Branch Contact Information and Details Expand/Collapse

Ottawa Region

Bells Corners 613.560.6386
Billings Bridge 613.560.6667
Centretown 613.560.6698
Kingston 613.634.1383
Merivale 613.560.6397
North Bay 705.472.9700
Orleans 613.560.6388
Pembroke 613.735.5039
Place de Ville 613.560.0147
South Keys 613.560.6387
St. Laurent 613.560.6377
Tunneys Pasture 613.560.0140

Toronto Region

Bay 416.213.7965
Bolton 416.213.7968
Brampton 416.213.7967
Danforth 416.213.7971
Lakeshore 416.213.7974
Peterborough Community Savings 705.748.4481
Ryerson 416.213.7972
Scarborough 416.213.7966
Streetsville 416.213.7970
York 416.213.7973


North Region

Rainy River 807.852.3840
Fort Frances 807.274.3217
Dryden 807.223.5358
Sioux Lookout 807.737.1567
Ignace 807.934.6292 
Thunder Bay 807.345.1407


South Region

Dutton 519.762.6650
Thamesville 519.692.3855
Wardsville 519.693.9936