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Alterna - Change your password Resource Centre Digital Banking Guides Overview Digital Guides FAQs Senior Support Centre Forms Advice for Life Blog Change your password Change your password in digital banking... Sign up now ! 1

About Transactional notifications Transactional notifications can be set-up for each of your accounts. While notification options vary by account type, here are some notification examples: Low balance Approaching credit limit (set balance limit) Account overdrawn Insufficient funds for scheduled transfer Insufficient funds for scheduled bill payment Debit card use (set balance li... About Transactional notifications Transactional notifications can be set-up for each of your accounts... Sign up now ! 1

If you have not scheduled any payments for the selected account, you will see only the accounts from which payments can be made and a notice that says, “No scheduled payments were found for this account.” To create a scheduled payment , follow the instructions for Pay Bills and ch... If you have not scheduled any payments for the selected account, you will see only the accounts from which payments can be made and a notice that says, “No scheduled payments were found for this account... Sign up now ! 1

Alterna - View pending e-Transfers Resource Centre Digital Banking Guides Overview Digital Guides FAQs Senior Support Centre Forms Advice for Life Blog View Pending e-Transfers View, re-notify or cancel pending e-Transfers... On the Requested Money screen, select the stacked dots to/see: Re-notify the recipient Pending e-Transfer details Cancel transaction Edit the transaction When you Re-Notify a recipient, a pop-up will appear with the question, “Do you want to re-notify the cont... Sign up now ! 1

Choose from: Compliment Concern Products & services (redirects to new message page for additional message options) Personal banking Personal loans and mortgages Personal investment Business Banking Other Lost or stolen (redirects to new message page for additional message options) Debit card Wallet/identification Cheques Security & Fraud Other Enter a Subject Write your message using a rich-text ed... To search for a message, select the magnifying glass icon in the top right corner... Sign up now ! 1

Alterna - Send an Interac e-Transfer Resource Centre Digital Banking Guides Overview Digital Guides FAQs Senior Support Centre Forms Advice for Life Blog Send an Interac e-Transfer ® Send money in a few easy steps — all you need is the recipient's email or mobile phone number... For instructions, see Manage e-Transfer Contacts ... Sign up now ! 1

Alterna - View scheduled transfers Resource Centre Digital Banking Guides Overview Digital Guides FAQs Senior Support Centre Forms Advice for Life Blog View scheduled transfers View, edi...” To create a scheduled transfer , follow the instructions for Transfer Funds and choose future-dated or recurring to schedule the transfer frequency...” To create a scheduled transfer, follow the instructions for Transfer Funds and choose future-dated or recurring to schedule the transfer frequency... Sign up now ! 1

Alterna - Manage e-transfer contacts Resource Centre Digital Banking Guides Overview Digital Guides FAQs Senior Support Centre Forms Advice for Life Blog Manage Interac e-transfer ® contacts Add, review, edit, delete, or view details of your Interac e-Transf... Name Contact Method Secret question Preferred language Next to each contact, you will see a(n): pencil icon for editing the contact information garbage can for deleting the contact arrow to see more details about the contact... Sign up now ! 1