Please note our branches will be closed on Saturday, September 30 and Monday, October 2, in observance of National Truth & Reconciliation Day.
Our Contact Centre will be open to serve our members on Saturday September 30 and on Monday, October 2, from 9:30am to 4:00pm ET. Online banking and ATMs are available for your convenience.
Digital Banking Guides
Add a profile picture
Personalize your digital banking experience by adding a profile photo.
- Log in to online banking.
- In the top navigation bar, select Profile & Preferences followed by Profile picture in the drop-down.
- Click on the camera icon on the Profile picture digital banking webpage. Here you can personalize your account by adding a profile picture from a file saved on your computer
- Return to the Online Banking Homepage by clicking the Alterna Savings Logo in the top left-hand corner.
- Log in to mobile banking.
- Select More at the bottom of the screen.
- Choose Personalize the app.
- Choose Personalize image. Here you can select:
- Camera to take, retake, and use a photo.
- Upload to upload, edit, and use a photo from your mobile device. Select Done to complete selection.
- Reset to delete the profile picture.
- To exit, choose More at the bottom of the screen or the back arrow in the top left-hand corner.
Your financial well-being comes first
Welcome to a better way to bank. Our knowledgeable team puts your financial well-being first with good, caring and transparent advice while offering all the products and services you need.
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