Please note our branches will be closed on Saturday, September 30 and Monday, October 2, in observance of National Truth & Reconciliation Day.
Our Contact Centre will be open to serve our members on Saturday September 30 and on Monday, October 2, from 9:30am to 4:00pm ET. Online banking and ATMs are available for your convenience.
Our Foreign Currency Services are just another way we help take the stress out of travelling so you can focus on what’s important: your trip!
Foreign currency services are available at all Alterna branches. You can order from a selection of over 25 currencies at competitive exchange rates, and your order will be ready for pick up usually the next business day.
Need foreign cash today?
For your convenience*, in addition to US dollars, you can now also pick up Euros, Mexican Pesos and British Pounds at the following branches:
• Bay Street
• Billings Bridge
• Place de Ville
• South Keys
Ordering Foreign Currency
No matter the amount, Alterna makes it easy for you to order the foreign currency that you’ll need for your travels. However you decide to order the currency you need, we’ll make it as easy as possible for you to pick it up at the branch of your choice or have it delivered directly to your door within 2 business days. And, you can pay directly from any of your Canadian dollar accounts.
Didn’t spend all your money while you were away? Not to worry, we’ll buy back any unspent foreign currency when you return from your trip at the daily current exchange rate, with the exception of foreign coins.
Please note that foreign exchange rates vary throughout the day, depending on market conditions.
*Please call the branch to confirm availability.
Commission charges may apply and can vary by country and/or exchange partner. Visit www.americanexpress.com/useTC to find the most convenient exchange location.
Your financial well-being comes first
Welcome to a better way to bank. Our knowledgeable team puts your financial well-being first with good, caring and transparent advice while offering all the products and services you need.
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