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Alterna - Accessibility Statement Accessibility Accessibility Accessibility Standards for Customer Service, Recruitment and Employment Policy Accessibility Standards for Customer Service, Recruitment and Employment Policy 1.0 PHILOSOPHY As an organization, Alterna supports and upholds the principles and mandatory requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and Regulations to ensure accessibility for its members, clients, employees, and the public it…

Alterna - Copyright and Confidentiality Legal & Regulatory Voluntary Codes Access to Funds Account Agreements Browser Requirements Coercive Tied Selling Copyright & Confidentiality Online Chat Terms and Conditions Service Fees Mortgage Default Insurance Copyright and Confidentiality The material on this website is provided as general information only. It is not intended to provide specific financial advice for any individual, and should not be relied upon in that regard. While every effort has …

Alterna - Avoiding Scams Security Privacy Policy Protect Your Identity Avoid Debit Fraud Your Security Tips to staying safe online Mobile Security Tips Avoiding Scams Important Security Notice : Be aware of unauthorized individuals falsely offering Term Deposits/GIC on behalf of Alterna Bank and Alterna Savings. We wanted to make you aware of an ongoing GIC scam involving fraudsters claiming to sell GICs on behalf of Alterna Savings or Alterna Bank. They are contacting potential victims with…

Alterna - Mobile Security Tips Security Privacy Policy Protect Your Identity Avoid Debit Fraud Your Security Tips to staying safe online Mobile Security Tips Avoiding Scams Mobile Security Tips We know you’re concerned about security. While we can ensure the safety of your banking information from our end, we thought it would be helpful to provide some tips from our in-house experts on steps you can take to protect information on your mobile devices. Password protect your device. Smartphone…

Alterna - Avoid Debit Fraud Privacy Privacy Policy Protect Your Identity Avoid Debit Fraud Your Security Tips to staying safe online Mobile Security Tips Avoiding Scams Avoid Debit Fraud At Alterna, we take fraud and the security of all our cards and electronic transactions very seriously Debit cards are a popular and convenient payment option for many Canadians, and the majority of transactions are authorized and processed safely and securely. However, occasionally debit fraud can occur,…