Please note our branches will be closed on Saturday, September 30 and Monday, October 2, in observance of National Truth & Reconciliation Day.
Our Contact Centre will be open to serve our members on Saturday September 30 and on Monday, October 2, from 9:30am to 4:00pm ET. Online banking and ATMs are available for your convenience.
If it seems too good to be true, it probably is
Depending on the type of scam, criminals will use a variety of methods to target and approach a potential victim.
- They may use reputable websites and newspaper ads to appear legitimate.
- They might give you some money to earn your trust.
- They may pose as potential buyers, sellers, employers, business partners, roommates, relatives, friends, or romantic partners.
- Criminals have even posed as lottery organizations, charities, and diplomats.
The many identities they assume are endless, and they will target anyone. Including you.
Each year thousands of Canadians fall victim to scams. While the scams can take a variety of forms, the end result is the always same: financial loss. Be vigilant - don’t fall prey to scam artists.
To learn more about these types of fraudulent activities, including the most recent scams targeting Canadians, please visit the Canadian Anti-Fraud Centre website, www.antifraudcentre-centreantifraude.ca.
An ounce of prevention is worth a pound of cure
Being aware that scams exist and educating yourself on how to avoid them is your best defense. Protect yourself by following these simple tips:
- Never complete financial transactions on behalf of strangers or individuals that you don’t know well and haven’t met in person
- Be aware that you are responsible for any deposits to your account.
Cheques and other items deposited to your account can be reversed long after the item has cleared and/or the hold has been removed – forgeries have no time limitations
- Be careful when mailing, wiring, or transferring funds.
Don’t feel pressured to send funds until you’re completely confident the transaction is legitimate. Remember that regardless of how much verification you have, if you don’t actually know the individual, you could still end up being a victim of fraud
- If you’re concerned about the legitimacy of a cheque, consider having the writer certify the funds by their financial institution
- Thoroughly research potential job opportunities, lottery organizations, and business ventures before engaging with them – they may be scams.
Visit www.antifraudcentre-centreantifraude.ca for more information on current scams
- Never give out personal information or credit card information over the telephone unless you’re certain of whom you’re talking to, like your insurance company, a government office, or your bank.
These institutions should ask you for answers to security questions that only you or they would have access to and the answers for (only if you place the call yourself, otherwise if they have been hacked it doesn’t matter if it is an insurance company or government office or bank).
- Be wary of any offer that sounds too good to be true – chances are it is
What to do if you suspect a scam:
Notify Alterna Savings immediately by visiting a branch or contacting us by phone at the following numbers:
Report the incident to your local police department or the Canadian Anti-Fraud Centre using the following contact information:
Your financial well-being comes first
Welcome to a better way to bank. Our knowledgeable team puts your financial well-being first with good, caring and transparent advice while offering all the products and services you need.
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