Holiday Hours
Please note our branches will be closed on Saturday, September 30 and Monday, October 2, in observance of National Truth & Reconciliation Day.
Our Contact Centre will be open to serve our members on Saturday September 30 and on Monday, October 2, from 9:30am to 4:00pm ET. Online banking and ATMs are available for your convenience.
Security
Tips to staying safe online
Alterna is proud to present the following information to assist members and their families to stay safe online.

Passwords
Create strong, unique passwords. Use at least 8 characters, one upper and lower case letter, a number and symbol.

Update Technology
Make sure your device operating system and applications receive updates.

Spam & Phishing
Verify any link before
clicking on it.

Privacy
Check and update privacy settings on all social media accounts.

Wi-Fi
Always use secure Wi-Fi when accessing personal information.

Remember to Backup
Backup important files to a separate, disconnected device.

Secure Accounts
Be sure to use a different password on each account.

Social Media
Never share personal information on social media.
Check out these videos for more information and tips on staying safe online:
Help prevent Phishing and Smishing
The Four Cornerstones of Internet Safety
Ransomware
Fraud and Privacy Part 1
PC Hygiene can help stop the Bad Guys
Protect yourself against a personal cyberattack
Stay Diligent
Fraud and Privacy Part 2
Your financial well-being comes first
Welcome to a better way to bank. Our knowledgeable team puts your financial well-being first with good, caring and transparent advice while offering all the products and services you need.
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